Free Worldwide Shipping 🌍

100% Satisfaction Guarantee ✅

Terms of service

Last updated : 19 February 2025

Welcome to CollageMasterCo! These Terms of Service govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these terms.

1. General Conditions

  • By using this site, you confirm that you are at least the age of majority in your country of residence.
  • You may not use our products for any illegal or unauthorized purpose, and you agree not to violate any applicable laws in your jurisdiction.
  • We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information & Personalization

  • We offer personalized photo products. The final design preview will be sent to you for approval before printing.
  • Customers must provide high-quality images to ensure the best print output.
  • Colors may vary slightly from screen to print due to display differences.

3. Accuracy of Information

  • We strive to ensure all product descriptions, pricing, and availability details are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies.

4. Intellectual Property Rights

  • Customer Content: You retain all rights to the images and content you provide. By submitting content, you grant CollageMasterCo a non-exclusive, worldwide, royalty-free license to use, reproduce, and modify the content solely for the purpose of creating and delivering your ordered products.
  • Marketing Use: With your consent, we may use images of the products created for you in our marketing materials, website galleries, or social media platforms. You can withdraw this consent at any time by contacting us.
  • Company Content: All materials, designs, logos, and content provided by CollageMasterCo are protected by intellectual property laws. You may not use, reproduce, or distribute any company content without our explicit permission.

5. Ordering and Payment

  • Order Process: To place an order, select your desired product, upload your images, and provide necessary details. Review your order carefully before submission.
  • Payment: Prices are listed in the applicable currency and are subject to change. Payment must be made in full at the time of order placement. We accept various payment methods as indicated on our website.
  • Taxes and Duties: Customers are responsible for any applicable taxes, customs duties, or fees associated with their orders.

6. Shipping and Delivery

Processing Time: Upon receiving your order and images, we will create a preview within:

  • Standard Orders: 24-72 hours
  • Express Orders: 12-36 hours

After your approval, the product will be printed and shipped.

Shipping Options:

Domestic (India)
  • Standard Shipping: Free, delivery within 4-6 days after approval.
  • Express Shipping: ₹350, delivery within 2-4 days after approval.
International
  • Standard Shipping: Free, delivery within 7-10 days after approval.
  • Express Shipping: $30, delivery within 2-5 days after approval.

Delays: While we strive to meet estimated delivery times, unforeseen circumstances may cause delays. We are not liable for delays caused by third-party carriers or customs processes.

7. Returns and Refunds

  • Personalized Products: Due to the custom nature of our products, we do not accept returns or offer refunds once the design has been approved and the product has been shipped.
  • Damaged or Defective Items: If you receive a damaged or defective product, contact us within 7 days of receipt with photographic evidence. We will assess the issue and, if valid, provide a replacement at no additional cost.

8. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability is limited to the price paid for the purchased product.

9. Privacy Policy

  • We collect and store personal information in accordance with our Privacy Policy.
  • We do not sell or share customer information with third parties except as necessary for order fulfillment.

10. Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of India.

11. Changes to These Terms

  • We reserve the right to update, modify, or replace any part of these Terms of Service at our discretion. Changes will be posted on this page.

12. Contact Information

  • Brand Name: CollageMasterCo
  • Company Registration Name: GIFTMASTER
  • WhatsApp Support: +91 9898142002
  • Email: info@collagemaster.com
  • Registered Business Address: GIFTMASTER, A-25, Sangana Society Part-1, Shyamdham Chowk, Puna Simada Road, Nanavarachha, Surat - Gujarat 395010, India
  • GSTIN: 24AAWFG1818N1ZV