FAQs

1. Select the Size and Material

✦ Choose the item you want to order.

✦ Pick the right size and material from the available options.

2. Upload Photos

✦ Click on "DRAG & DROP YOUR FILES OR BROWSE" to submit your photos.

✦ Alternatively, you can send your photos to photos@collagemaster.com via email.

Make sure to include your order details in the email.

3. Add to Cart

✦ After selecting size, material, and uploading photos, click "Add to Cart".

This allows you to review your order before proceeding.

4. Checkout and Proceed for Payment

✦ Click the "CHECKOUT" button to continue with the order.

Follow the instructions to enter your shipping address and provide any necessary information.

Choose your preferred payment method and complete the payment process.

You can add the pictures while placing the order directly. Or you can take your time to gather together all the photographs you can find of the memory, event, or day you want a collage of and share them with us so that we may proceed towards designing
your perfect memory collage!  

Send your pictures to us via email to photos@collagemaster.com with your order number. 

We would certainly suggest photos be printed as per their size to ensure clarity and sharp print quality. However, we can design if your number of pictures is between 1-175.  

Check Below List for the minimum requirement: 

• Size : 8x10 Inch - - - 01 to 20 Photos
• Size : 11x14 Inch - - - 01 to 25 Photos
• Size : 12x18 Inch - - - 01 to 30 Photos
• Size : 16x20 Inch - - - 01 to 35 Photos
• Size : 20x24 Inch - - - 01 to 40 Photos
• Size : 20x30 Inch - - - 01 to 45 Photos
• Size : 30x40 Inch - - - 01 to 50 Photos

After we receive your pictures, we will send you an email with a preview of your personalized collage before we print it.

You can take a look at the digital version and let us know if you want any changes or adjustments. Once you're happy with the preview, we will proceed with printing your unique collage.

Once you approve the collage preview, we typically send out orders within 1-2 business days.

All the orders are dispatched from our India warehouse within 2 working days.

Most of the orders are delivered to your address within 4-7 working days from the date when the order is placed. 

We are covering your shipping costs with our current promotional offer. You would have to pay no shipping charges. 

For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched. 

Import duties and taxes for shipments around the world may be liable to be paid upon arrival in the destination country. This varies by country, and Collage master encourages you to be aware of these potential costs before placing an order with us.

If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to College master at the customer's expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

CollageMaster ensures quality products and packaging to our customers. We have partnered with reputed courier agencies for safe and timely delivery.

The shipping is always free. We give returns and possible replacements only for product damages.

For the fastest response, we recommend using the Quick Chat option on the right-hand side of the screen.

Alternatively, you can contact us by filling out the Contact Us form or sending an email to support@collagemaster.com

You can also reach our customer support team through WhatsApp at +91 9898142002.